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FAQs Stockists Returns & Refunds Shipping & Delivery Terms of Service Privacy Policy

Complimentary Shipping: September 15 -  17 2023

Complimentary Shipping between 15 September 2023 - 11.59pm NZST 17 September 2023 Express Shipping on all orders within New Zealand, Australia and the UK are free. 


Beauty Circle Rewards Double Points: September 1 - 3 2023

For a limited time only, Beauty Circle Reward members will earn double points on purchases made on emmalewisham.com. Offer is valid from 9am 1 September 2023 – 11.59pm 3 September 2023 NZST, members must be logged into their account to earn points.

  • Offer is only available for orders made via www.emmalewisham.com (and its sub-domains).
  • Double points week is only applicable to purchasing activity, not refer a friend, join or pod returns.
  • Customers must already have joined Beauty Circle Rewards and be logged in to their account to earn points.
  • During the promotional period, members will earn 100 points on new jar or bottle purchases (instead of 50) and earn 200 points on refill purchases (instead of 100).
  • Offer is valid from 9am 1 September 2023 – 11.59pm 3 September 2023 NZST.
  • Points are not transferrable or exchangeable and cannot be redeemed for cash.
  • Offer cannot be used in conjunction with other discounts or promotions.
  • Offer excludes Emma Lewisham Gift Cards.
  • Emma Lewisham reserves the right to withdraw or amend the promotion at any time.

Gift with Purchase: Complimentary Skin Reset Face Serum Deluxe Mini 21 - 27 August 2023

For a limited time only, when you purchase any two products on emmalewisham.com in one transaction you will receive a complimentary Emma Lewisham Skin Reset Face Serum Mini (10ML) . Offer is valid from 9am 21 August - 11.59pm 27 August 2023 NZST, while stock lasts.

  • Receive one complimentary Emma Lewisham Skin Reset Face Serum Deluxe Mini as a gift with purchase, when you order any two (2) Emma Lewisham products in a single purchase.
  • Offer is only available for orders made via www.emmalewisham.com (and its sub-domains)
  • Offer is valid from 9am 21 August 2023 – 11.59pm 27 August 2023 NZST, while stock lasts.
  • The Emma Lewisham Skin Reset Face Serum Mini is not transferrable or exchangeable and cannot be redeemed for cash.
  • Offer cannot be used in conjunction with other discounts or promotions.
  • Offer excludes Emma Lewisham Gift Cards.
  • A subscription product cannot count towards one of the two qualifying products to receive the complimentary Beauty Case.
  • Complimentary Skin Reset Face Serum Mini is limited to one per transaction.
  • Emma Lewisham reserves the right to withdraw or amend the promotion at any time.

Beauty Circle Rewards Double Points: July 24 - 30 2023

For a limited time only, Beauty Circle Reward members will earn double points on purchases made on emmalewisham.com. Offer is valid from 9am 24 July 2023 – 11.59pm 30 July 2023 NZST, members must be logged into their account to earn points.

  • Offer is only available for orders made via www.emmalewisham.com (and its sub-domains).
  • Double points week is only applicable to purchasing activity, not refer a friend, join or pod returns.
  • Customers must already have joined Beauty Circle Rewards and be logged in to their account to earn points.
  • During the promotional period, members will earn 100 points on new jar or bottle purchases (instead of 50) and earn 200 points on refill purchases (instead of 100).
  • Offer is valid from 9am 24 July 2023 – 11.59pm 30 July 2023 NZST.
  • Points are not transferrable or exchangeable and cannot be redeemed for cash.
  • Offer cannot be used in conjunction with other discounts or promotions.
  • Offer excludes Emma Lewisham Gift Cards.
  • Emma Lewisham reserves the right to withdraw or amend the promotion at any time.

 

Beauty Circle Rewards Gift With Purchase: 10-16 July 2023

Between 9am 10 July 2023 - 11.59pm NZST 16 July 2023, Emma Lewisham Beauty Circle Rewards members will receive a complimentary Emma Lewisham Face Crème Riche mini as a gift with purchase when they order any full-size Emma Lewisham product, including refill products.

How to receive complimentary mini: Simply log in to your Emma Lewisham account and then add any product to your cart. Your complimentary Face Crème Riche mini will automatically be added to your cart.

If you'd like to join the Emma Lewisham Beauty Circle Rewards Loyalty Program you can do so here.

  • Offer is available for orders made via www.emmalewisham.com.
  • You must be an Emma Lewisham Beauty Circle Rewards member and logged in to your account in order to qualify.
  • Offer is valid between 9am 10 July 2023 - 11.59pm NZST 16 July 2023, while stock lasts.
  • The Emma Lewisham Face Crème Riche mini is not transferable or exchangeable and cannot be redeemed for cash or credit.
  • Offer excludes Emma Lewisham Gift Cards.
  • Limit of one complimentary mini per order.
  • Emma Lewisham reserve the right to withdraw or amend the promotion at any time.

Having trouble getting the gift to appear in your cart?

Your mini should appear in your cart after logging in and adding a product to cart, but if you have trouble getting the complimentary mini into your cart please try the following: 

Open a 'Private Browser' or 'Incognito Browser', navigate to the Emma Lewisham website, log in again and add a product to your cart. The website should add the mini to your cart automatically now. If this doesn't work please contact us at hello@emmalewisham.co.nz and we will support you.

 

Complimentary Shipping: 22 June - 2 July 2023

Complimentary Shipping between 5pm 22 June 2023 - 11.59pm NZST 2 July 2023 Express Shipping on all orders within New Zealand, Australia and the UK are free. 

 

Beauty Circle Rewards Double Points: June 08 - 11 2023

For a limited time only, Beauty Circle Reward members will earn double points on purchases made on emmalewisham.com. Offer is valid from 2pm 08 June 2023 – 11.59pm 11 June 2023 NZST, members must be logged into their account to earn points.

  • Offer is only available for orders made via www.emmalewisham.com (and its sub-domains).
  • Double points weekend is only applicable to purchasing activity, not refer a friend, join or pod returns.
  • Customers must already have joined Beauty Circle Rewards and be logged in to their account to earn points.
  • During the promotional period, members will earn 100 points on new jar or bottle purchases (instead of 50) and earn 200 points on refill purchases (instead of 100).
  • Offer is valid from 2pm 08 June 2023 – 11.59pm 11 June 2023 NZST.
  • Points are not transferrable or exchangeable and cannot be redeemed for cash.
  • Offer cannot be used in conjunction with other discounts or promotions.
  • Offer excludes Emma Lewisham Gift Cards.
  • Emma Lewisham reserves the right to withdraw or amend the promotion at any time.

    Gift With Purchase: 24-30 May 2023

    Between 9am 24 May 2023 - 11.59pm NZST 30 May 2023. Receive two complimentary Emma Lewisham minis as a gift with purchase, when you order any 2 full size Emma Lewisham products in a single purchase, including refill products.

    How to receive complimentary minis: Simply add two full sized products to your cart and then in the cart and then in the cart where it says "Select Two Complimentary Mini Products" add the two minis you wish to receive to your order.

    1. Receive two complimentary Emma Lewisham minis as a gift with purchase, when you order any 2 full size Emma Lewisham products in a single purchase, including refill products.
    2. Offer is available for orders made via www.emmalewisham.com.
    3. Offer is valid from Wednesday 24th, May 9am NZT to Tuesday, 30 May 11.59pm NZT, while stock lasts.
    4. The Emma Lewisham minis are not transferable or exchangeable and cannot be redeemed for cash or credit.
    5. If the mini you select is no longer available, Emma Lewisham will swap your requested mini for an option that is available.
    6. Offer excludes Emma Lewisham Gift Cards.
    7. Limit of two complimentary minis per order.
    8. Emma Lewisham reserve the right to withdraw or amend the promotion at any time.

    Complimentary Shipping: 11 - 15 May 2023

    Complimentary Shipping between 1pm 11 May 2023 - 11.59pm NZST 15 May 2023 Express Shipping on all orders within New Zealand and Australia are free. Offer excludes New Zealand Express Delivery Tonight. Saturday delivery also available for NZ orders, excluding rural delivery.

    Beauty Circle Rewards Double Points: April 06 - 10 2023

    For a limited time only, Beauty Circle Reward members will earn double points on purchases made on emmalewisham.com. Offer is valid from 12.01am 06 April - 11.59pm 10 April 2023 NZST, members must be logged into their account to earn points.

    • Offer is only available for orders made via www.emmalewisham.com (and its sub-domains).
    • Double points weekend is only applicable to purchasing activity, not refer a friend, join or pod returns.
    • Customers must already have joined Beauty Circle Rewards and be logged in to their account to earn points.
    • During the promotional period, members will earn 100 points on new jar or bottle purchases (instead of 50) and earn 200 points on refill purchases (instead of 100).
    • Offer is valid from 12.01am 06 April - 11.59pm 10 April 2023 NZST.
    • Points are not transferrable or exchangeable and cannot be redeemed for cash.
    • Offer cannot be used in conjunction with other discounts or promotions.
    • Offer excludes Emma Lewisham Gift Cards.
    • Emma Lewisham reserves the right to withdraw or amend the promotion at any time.

     

    Sign up to Beauty Circle Rewards Receive 200 Points February 24th - 26th

    For a limited time only, when you sign up to Beauty Circle Rewards you will receive 200 points instead of 50. Offer is valid from 9am February 24 to 11.59pm February 27 NZST.

    See Beauty Circle Rewards Terms and Conditions for full Loyalty Terms and Conditions

     

    Gift with Purchase: Complimentary Illuminating Brighten Your Day Creme February 15th - 1st March 2023

    For a limited time only, when you purchase any two products on emmalewisham.com in one transaction you will receive a complimentary Emma Lewisham Illuminating Brighten Your Day Creme worth $120 NZD. Offer is valid from 5pm 14 February 2023 – 11.59pm 1st March 2023 NZST, while stock lasts.

    • Receive one complimentary Emma Lewisham  Illuminating Brighten Your Day Creme worth $120 NZD as a gift with purchase, when you order any two (2) Emma Lewisham products in a single purchase.
    • Offer is only available for orders made via www.emmalewisham.com (and its sub-domains)
    • Offer is valid from 5pm 14 February 2023 – 11.59pm 1st March 2023 NZST, while stock lasts.
    • The Emma Lewisham Illuminating Brighten Your Day Creme is not transferrable or exchangeable and cannot be redeemed for cash.
    • Offer cannot be used in conjunction with other discounts or promotions.
    • Offer excludes Emma Lewisham Gift Cards.
    • A subscription product cannot count towards one of the two qualifying products to receive the complimentary Beauty Case.
    • Complimentary Illuminating Brighten Your Day Creme is limited to one per transaction.
    • Emma Lewisham reserves the right to withdraw or amend the promotion at any time.

     

    Beauty Circle Rewards Refer A Friend Promotion: February 1 - 28 2023

    For the month of February we are sharing the love – Successfully refer a friend (that hasn’t purchased on emmalewisham.com before) and you’ll receive 200 Beauty Circle Reward points and your friend will receive a free full sized Illuminating Brighten Your Day Crème with their first purchase.

    Plus, the Emma Lewisham customer that successfully refers the most friends will win the entire Emma Lewisham range. Offer is valid from 9am 1 February 2023 – 11.59pm 28 February 2023 NZST, members must be logged into their account to earn points and must send their friends their unique referral link.

    • Offer is only available for orders made via www.emmalewisham.com (and its sub-domains).
    • You must be part of Emma Lewisham's Beauty Circle Rewards program in order to make a referral.
    • A Referral is defined as a purchase made by a customer (the ‘referred customer’) through exclusively using another customer’s (the ‘referring customer’) unique referral link.
    • If a referred customer does not use this unique link to make a purchase, this purchase will not count as a Referral.
    • For every unique qualifying purchase made by a customer because of a referral, the referring customer will get 100 Beauty Circle Rewards points as part of the program.
    • For a Referral to be successful it must:
    • Be a new customer to Emma Lewisham as matched on email address
    • Include at least one product in the order, excluding gift cards and the complimentary product reward Emma Lewisham offers.
    • Referrals are subject to verification, Emma Lewisham may withhold the offer for a referral where it deems a customer has referred a customer under fraudulent or suspicious circumstances and/or are in violation of these Terms and conditions.
    • When you provide your friends email address it will be used to send one email to your friend inviting them to try Emma Lewisham. The friend’s email will not be sent any further marketing communications from Emma Lewisham unless they decide to opt in to Emma Lewisham marketing communications.
    • By providing the email address of your friend, you acknowledge you have obtained your friend's approval to share their email address for the purpose of receiving one email offer from Emma Lewisham.
    • Customers must already have joined Beauty Circle Rewards and be logged in to their account to earn points and refer friends
    • During the promotional period, members will earn 200 points on successful referrals (instead of 100).
    • Offer is valid from 9am 1 February 2023 – 11.59pm 28 February 2023 NZST Points are not transferrable or exchangeable and cannot be redeemed for cash.
    • The customer that refers the most friends during the promotional period will receive the full Emma Lewisham range. Emma Lewisham will provide refills for any existing products the customer owns and jars for any products the customer does not already own.
    • In the event of a tie of more than three customers who refer the most customers, we will draw three winners at random from the eligible pool of entrants.
    • Offer cannot be used in conjunction with other discounts or promotions.
    • Offer excludes Emma Lewisham Gift Cards.
    • Emma Lewisham reserves the right to withdraw or amend the promotion at any time.

     

    Beauty Circle Rewards Double Points Weekend: January 13 - 15 2023

    For a limited time only, Beauty Circle Reward members will earn double points on purchases made on emmalewisham.com. Offer is valid from 10am 13 January 2023 – 11.59pm 15 January 2023 NZST, members must be logged into their account to earn points.

    • Offer is only available for orders made via www.emmalewisham.com (and its sub-domains).
    • Double points weekend is only applicable to purchasing activity, not refer a friend, join or pod returns.
    • Customers must already have joined Beauty Circle Rewards and be logged in to their account to earn points.
    • During the promotional period, members will earn 100 points on new jar or bottle purchases (instead of 50) and earn 200 points on refill purchases (instead of 100).
    • Offer is valid from 10am 13 January 2023 – 11.59pm 15 January 2023 NZST.
    • Points are not transferrable or exchangeable and cannot be redeemed for cash.
    • Offer cannot be used in conjunction with other discounts or promotions.
    • Offer excludes Emma Lewisham Gift Cards.
    • Emma Lewisham reserves the right to withdraw or amend the promotion at any time.

      Personalised Skincare Consultation: December 7 - 18 2022

      Win a personalised virtual skincare consultation with Emma Lewisham herself. Emma will be joined by Emma Lewisham’s physiologist to discuss the skin’s unique physiology, your skin type, and how best to optimise this through your skincare routine.


      The winner can choose to treat themselves with the personalised consultation for, or gift it to a family member or friend in NZ or AU.


      To enter: Simply spend $350 NZD/AUD in one transaction on emmalewisham.com from 9am on December 7th to 11.59pm on 18th December 2022 NZST to go in the draw. This draw is open to NZ and AU only.


      1x winner will be drawn and contacted on 19 December 2022 using the information submitted with their order on emmalewisham.com. Winner will be chosen via a random number generator. Virtual skincare consultation must be booked between 10th January 2023 and 31st March 2023.


      This offer cannot be used in conjunction with other discounts and promotions and cannot be redeemed for cash. Emma Lewisham reserves the right to withdraw or amend the promotion at any time.

       

      Beauty Case Gift with Purchase: November 14 - December 1 2022

      Please note as of 1 December this promotion is sold out and no longer available.

      For a limited time only, when you purchase any three products on emmalewisham.com in one transaction you will receive a complimentary Emma Lewisham Beauty Case worth $160 NZD. Designed for travellers and people on the go, our hard-shell vegan leather case is designed to keep your skincare protected. With multiple compartments for optimal organisation, it perfectly fits our mini Emma Lewisham Essentials*. Offer is valid from 9am 14 November 2022 – 11.59pm 11 December 2022 NZST, while stock lasts.

      • Receive one complimentary Emma Lewisham Beauty Case (worth NZD $160) as a gift with purchase, when you order any three (3) Emma Lewisham products in a single purchase.
      • Offer is only available for orders made via www.emmalewisham.com (and its sub-domains)
      • Offer is valid from 9am 14 November 2022 – 11.59pm 11 December 2022 NZST, while stock lasts.
      • The Emma Lewisham Beauty Case is not transferrable or exchangeable and cannot be redeemed for cash.
      • Offer cannot be used in conjunction with other discounts or promotions.
      • Offer excludes Emma Lewisham Gift Cards.
      • A subscription product cannot count towards one of the three qualifying products to receive the complimentary Beauty Case.
      • Please note that the Emma Lewisham Essential mini products are not included as part of the free gift.
      • Complimentary Beauty Case is limited to one per transaction.
      • Emma Lewisham reserves the right to withdraw or amend the promotion at any time.