What is Beauty Circle Rewards?
A rewards program designed to reward you for helping us to reduce carbon emissions. Refill products earn points at twice the rate of new products and returning pods and pouches to us using our Beauty Circle Rewards label also earns you points.
How do I join Beauty Circle Rewards?
To join Beauty Circle Rewards, you'll need to create an Emma Lewisham account using your email address and a password. It's free to join and as a bonus for joining, 50 points are automatically added to your account.
AUSTRALIA
MECCA is now the exclusive home of Emma Lewisham products in Australia. As a result, Beauty Circle Rewards will no longer be accessible to our Australian customers, however we recommend signing up to MECCA’s Beauty Loop rewards programme to enjoy its incredible benefits and earn points for all your new purchases.If you have any questions or need assistance with your Emma Lewisham account, please reach out to us at hello@emmalewisham.com.
Why are refills worth more than full products?
When you purchase one of our refill products, you save up to 74% in carbon emissions. We want to reward you for making this choice to reduce beauty industry waste by giving a higher amount of points.
Will you reward me for returning empty refills?
Yes, absolutely. Refill pods and pouches that are returned in New Zealand, Australia and the United Kingdom using our Beauty Circle Returns label (you can add to your cart for free during checkout) will earn 50 points per refill returned.
We are working on the solution for our customers in the rest of the world to also be able to earn points from their returns.
Refills that are returned to our retailers unfortunately will also not be able to be linked back to your Beauty Circle Rewards account so will not earn points.
Reward points are not issued for returning product jars, bottles or other components, only the refill pods and pouches.
AUSTRALIA
MECCA is now the exclusive home of Emma Lewisham products in Australia. You can take your empties back to any MECCA store in Australia and store team members will be able to assist in returning your empties via the Emma Lewisham Beauty Circle program. While you won't receive points for your returns, we recommend signing up to MECCA’s Beauty Loop to enjoy its incredible benefits and earn points for all your new purchases.
Will my purchases or returns to your retail partners count?
Unfortunately not, this program is just for purchases from emmalewisham.com. You can however still get rewarded for returning pods and pouches that you purchased at retailers. Simply request a Beauty Circle Returns Label with your next purchase on emmalewisham.com and send your empty pods and pouches to our warehouse.
AUSTRALIA
MECCA is now the exclusive home of Emma Lewisham products in Australia. You can take your empties back to any MECCA store in Australia and store team members will be able to assist in returning your empties via the Emma Lewisham Beauty Circle program. While you won't receive points for your returns, we recommend signing up to MECCA’s Beauty Loop to enjoy its incredible benefits and earn points for all your new purchases.
Do Beauty Circle Rewards points ever expire?
Yes, after 12 month of no activity Beauty Circe Rewards points will expire.
Do you have a referral program?
Yes, we do. To successfully refer a friend through our referral programme, you'll need to create or already have an Emma Lewisham Beauty Circle Rewards account. Then, enter your friend's email address in the "Refer a Friend" section of your Emma Lewisham Beauty Circle Rewards page. Alternatively you can copy your unique link and share it directly with your friend. Your friend must be new to Emma Lewisham (never purchased with us before) and must place an order through your unique referral link. If these conditions are met, your Emma Lewisham Beauty Circle Rewards points will be added to your account automatically.
AUSTRALIA
MECCA is now the exclusive home of Emma Lewisham products in Australia. As a result, Beauty Circle rewards, returns, and referrals will no longer be accessible for our Australian customers. However, we recommend signing up to MECCA’s Beauty Loop to enjoy its incredible benefits.
How do I claim my complimentary refill reward?
Once you've earnt 1000 points, you'll be able to redeem these points for a voucher code that you can apply on your next purchase to get a complimentary refill. You’ll have six months to claim your free product and will need to do so as part of a purchase, if you are purchasing more than one refill in your transaction, the discount will apply to the lowest price refill in your cart.
AUSTRALIA
MECCA is now the exclusive home of Emma Lewisham products in Australia. As a result, Beauty Circle rewards, returns, and referrals will no longer be accessible for our Australian customers. However, we recommend signing up to MECCA’s Beauty Loop to enjoy its incredible benefits.
How do I use the complimentary refill voucher code?
Copy the voucher code and add at least 2 items in your cart, one being the complimentary refill of your choice, before proceeding to checkout.
Paste the voucher code to the checkout field 'Add a discount code or a gift card'. The discount will apply to the lowest price refill in your cart.