Delivery
| Country | Shipping cost | Delivery time (estimated) |
|
New Zealand |
Orders up to $90 - flat rate of $4.95 (NZD) express shipping Orders $91 and above - free express shipping South Island Overnight shipping - flat rate of $4.95 (NZD) |
We aim to deliver your order within 1-2 business days Rural deliveries may take an additional 1-2 days Please be aware there are currently delays of up to 2 days in Auckland due to Covid-19. |
|
Australia |
Orders $150 and above - free express shipping Orders from $91 - $149 - flat rate of $5.95 (NZD) express shipping Orders up to $90 - flat rate of $9.95 (NZD) express shipping |
All Australian orders will get express shipping. We aim to deliver your order within 2-5 business days to all metro areas Rural deliveries may take an additional 1-2 days Please be aware there are currently delays due to Covid-19, which has caused reduced flights and flight capacity. |
| United Kingdom |
Orders below $100 - flat rate of $14.95 (NZD) All orders over $100 - flat rate of $9.95 (NZD) |
We aim to deliver your order within 5-10 business days to all metro areas Rural deliveries may take an additional 1-2 days Please be aware there are currently delays due to Covid-19, which has caused reduced flights and flight capacity. |
| USA & Canada |
Orders below $100 - flat rate of $14.95 (NZD) All orders over $100 - flat rate of $9.95 (NZD) Express shipping - flat rate of $25 (NZD) |
We aim to deliver your order within 5-10 business days to all metro areas with express shipping, and within 6-14 days with standard shipping Rural deliveries may take an additional 1-2 days Please be aware there are currently delays due to Covid-19, which has caused reduced flights and flight capacity. |
| Rest of the world* |
Orders below $100 - flat rate of $14.95 (NZD) All orders over $100 - flat rate of $9.95 (NZD) Express shipping - flat rate of $25 (NZD) |
We aim to deliver your order within 8-15 business days to all metro areas with express shipping, and within 10-18 days with standard shipping Rural deliveries may take an additional 1-2 days Please be aware there are currently delays due to Covid-19, which has caused reduced flights and flight capacity. |
*Rest of the World includes: Austria, Belgium, Brazil, China, Czech Republic, Denmark, Finland, France, Germany, Hong Kong, Hungary, Iceland, Indonesia, Ireland, Italy, Japan, Korea - Republic of (South), Latvia, Lithuania, Luxembourg, Malaysia, Malta, Mauritius, Mexico, Netherlands, Norway, Poland, Portugal, Russian Federation, Serbia, Singapore, Slovenia, Spain, Sweden, Switzerland, Turkey, United Arab Emirates.
Additional delivery information:
Please make sure you provide complete and accurate delivery information.
- We aim to deliver the next business day within the North Island (excluding rural deliveries)
- We aim to deliver within 2-3 business days within the South Island
- We aim to deliver the next business day to the South Island if you've selected the South Island Overnight shipping option
Please note:
- We currently ship to New Zealand, Australia, United Kingdom, USA, Canada and the Rest Of The World countries listed above
- New Zealand and Australian orders will not attract import or customs duties
- United Kingdom orders will be charged VAT at checkout, so no import or customs duties will be payable
- For all other countries, import or customs duties are charged once the order reaches the destination country and must be paid by the person placing the order. We will not refund your order if you do not want to pay the import or customs duty. Customs duties and policies vary per country, please contact your local customs office for more information. This may also impact delivery times
